For dental practices

When a demand letter reaches your front desk, your practice should already have its answer on file.

ADA Shield by Help Lawyer keeps a dated, tamper-evident record of your website accessibility and privacy measures, and gives your office manager a step-by-step playbook and ready-to-edit templates for ADA and website-privacy demand letters.

Check your website free

Our free check shows which tracking technologies load on your practice's website before a patient can consent.

Early bird $1,997 a year (list $2,497), held for your first three renewals while you stay a member. Referred by your CPA or marketing agency? Your partner rate is $1,497. 50 of 50 dental seats remaining. Closes December 31, 2026.

Why dental practices receive these letters

Your website is now your front door. Online booking, new-patient forms, chat, call tracking and ad pixels were mostly added by a marketing agency, and very few practices have a record of what was installed or why.

Two kinds of letters follow from that:

ADA website accessibility letters

A visitor using a screen reader says they could not book, read your services or reach your forms.

Website privacy letters

A firm claims your chat tool, session recording or tracking pixels intercepted visitor communications or passed booking details to third parties without consent. These claims are brought under state wiretap laws, with California, Florida and Pennsylvania the most active, and under the federal Wiretap Act. They can reach any practice whose website residents of those states visit.

Most practices have no in-house counsel. The letter lands with the office manager, the clock is short, and the first instinct is to call the agency that built the site. That call rarely produces a record.

Why websites get these letters at all

These letters are already reaching dental practices

ADA lawsuit

April 2025, Orlando, Florida

A blind plaintiff sued Greenberg Dental & Orthodontics in federal court, alleging that the website’s headings and focus order kept him from reaching the appointment form with a screen reader.

Espinal v. Greenberg Dental Associates, M.D. Fla. Allegations, not findings.

ADA claim

2022, California

The Dentists Insurance Company reported a claim against a dental office brought by a deaf visitor over patient review videos without captions. The claim settled.

Privacy settlement

October 2025, Aspen Dental

A court gave final approval to an $18 million class settlement over tracking pixels on Aspen Dental’s online booking pages that allegedly sent visitor information to Meta and Google. Aspen denied wrongdoing.

Donnelly v. Aspen Dental Management.

The tools in the Aspen case, ad pixels on a booking page, are the same kind many marketing agencies add to practice websites.

What your practice gets today

Everything below is live and included in Foundation.

Response Playbook

Log the letter, set your response date, and work through the next steps; a snapshot of how your site looked that day is taken automatically.

Demand letter templates

10 self-serve templates for ADA and website-privacy (CIPA) letters, plus a Litigation Hold notice and an Insurer Notice. Answer five factual questions to match the letter to the right one.

Defense Ledger

Records every accessibility and privacy measure with a date, in a tamper-evident chain.

Defense Export

Your full record as one PDF, ready to hand to your attorney or insurer.

Accessibility statement and conformance seal

Hosted, versioned, and linked from your site. The seal reads “ALIGNED” only when alignment is demonstrated.

Accessibility widget

A 12-feature toolbar for patients, including text resizing, high contrast, a dyslexia font, a reading guide and motor navigation tools.

Cookie consent

Holds non-essential scripts until the visitor chooses, and logs each choice.

Website documents

Accommodation policy, Privacy Policy, Terms, Cookie Policy, website tracking disclosure, web vendor addendum and AI Use Disclosure, editable, hosted or embedded.

An automated accessibility scan is being added to Foundation. When it arrives, your early bird price stays the same.

Using an AI receptionist or chatbot?

AI phone receptionists and website chatbots are moving into dental front offices quickly. Patients are starting to ask whether they are talking to a person. ADA Shield by Help Lawyer's AI Use Disclosure states plainly which AI tools your practice uses and how a patient reaches a person, and the free website check flags AI tools it detects on your site.

What ADA Shield by Help Lawyer is not

ADA Shield by Help Lawyer is not a HIPAA program. Our Privacy Policy template is a website privacy policy; it is not a HIPAA Notice of Privacy Practices. Cookie consent manages website cookies; it does not make tracking on patient-facing pages HIPAA-safe. Your HIPAA obligations, including any Business Associate Agreements with your website and marketing vendors, stay with your practice and your HIPAA advisers.

ADA Shield by Help Lawyer does not provide attorneys or legal advice, and it does not guarantee that a claim will not be made. It gives you the record and the process. If you want counsel, you can hire any attorney in the Help Lawyer network directly.

How it works

1

Install one line of code. Your web person adds our script to the site. About five minutes on any platform.

2

Publish your statement and documents. Fill in your practice details; we generate the pages.

3

Your record starts. Every measure is dated and logged to your Ledger.

4

If a letter arrives, log it in your dashboard, send the hold and insurer notices, match the letter to a template, and export your record.

Dental early bird pricing

One practice website

Early bird (per year)
$1,997
Through a CPA or agency partner
$1,497
List
$2,497

Each additional website in the same group

Early bird (per year)
$1,497
Through a CPA or agency partner
$997
List
$2,497

Groups with 10 or more websites

Early bird (per year)
Custom quote
Through a CPA or agency partner
Custom quote
List
—

Pricing is per website. If your group runs separate location sites or sub-sites, each counts as its own website; we confirm how your site is set up before quoting. Early bird prices hold for your first three renewals. Early bird closes December 31, 2026 or when 50 dental seats are taken.

Tax treatment

Your ADA Shield by Help Lawyer membership is a business expense your practice can deduct in full. Small practices may also be eligible for a federal accessibility credit; whether the membership counts toward that credit is a decision for your CPA.

A 100% business expense.

ADA Shield by Help Lawyer is an annual subscription your practice pays to run its business, which makes it an ordinary and necessary business expense, deductible in full under Internal Revenue Code Section 162.

Who can use the credit.

The Disabled Access Credit (Internal Revenue Code Section 44) is available to businesses with 30 or fewer full-time employees or $1 million or less in revenue in the prior year.

How much.

It equals 50% of eligible access expenditures between $250 and $10,250 a year, so the most it can be is $5,000. It can be claimed every year the business has eligible expenses, on IRS Form 8826.

What the government lists.

The IRS and the Justice Department give examples such as removing barriers, accessibility services, materials in alternate formats and equipment. Neither names website accessibility subscriptions.

If your CPA confirms the credit applies, the arithmetic is 50% of the membership above $250: a $873.50 credit on the $1,997 early bird, or $623.50 on the $1,497 partner rate. Either way, the membership is deducted as a business expense. One rule applies if you take the credit: the credit amount itself can't also be deducted (Section 44(d)(7)), so the deduction covers the rest ($1,123.50 or $873.50).

Sources: IRS: Tax benefits for businesses who have employees with disabilities · ADA.gov: Tax incentives for businesses · IRS Form 8826 · IRS: Deducting business expenses · 26 U.S.C. §44 (Cornell LII). General tax information, not tax advice. Confirm your own treatment with your CPA.

Questions

Request an early bird invite

Tell us about your dental practice. We'll review your request and follow up.

Every request is reviewed personally before access is granted — this isn't an automated signup. We do this to make sure ADA Shield by Help Lawyer is genuinely the right fit for your practice before you're set up.

ADA Shield by Help Lawyer provides tools to support web accessibility efforts and to help document a good-faith accessibility program. It does not guarantee that your website meets any specific accessibility standard, that you will not receive a demand letter or be named in a lawsuit, or that any legal claim will be resolved favorably. ADA Shield by Help Lawyer is not a law firm and does not provide legal advice.