Website accessibility and privacy records
Your firm's website is where clients first reach you. It's also what a demand letter describes.
If your site runs live chat, call tracking or ad pixels, a privacy letter would point there. If a visitor using a screen reader can't complete your intake form, an accessibility letter would. ADA Shield by Help Lawyer keeps a dated, tamper-evident record of what your site does and what you've done about it.
Our free check shows which tracking technologies load on your firm's site before a visitor can consent.
One record for everything your website does
Privacy and tracking
Cookie consent that holds tracking until a visitor agrees, plain-language tracking and cookie disclosures, and response templates for CIPA and other website wiretap letters.
Accessibility
A published accessibility statement, a conformance seal, an accessibility widget and response templates for ADA letters.
AI and chat
A published AI Use Disclosure that tells visitors which AI tools you use and how to reach a person.
Your legal pages
Privacy Policy, Terms, Cookie Policy and an accommodation policy, generated from your business profile and kept with a dated version history.
Every change in all four is written to your Defense Ledger, dated and tamper-evident.
Your clients run the same technology
When a client receives a website letter, the first question is what they had in place, and when. ADA Shield by Help Lawyer gives businesses a way to keep that record themselves, built by the Help Lawyer legal network.
Presentation
Download PresentationWhat Membership Saves You
ADA Shield by Help Lawyer costs $2,497–$5,997/year for organizations outside the Help Lawyer network. As a Help Lawyer member, Foundation access in ADA Shield by Help Lawyer is included at no additional cost. Membership covers one website per firm. Your clients can join through ADA Shield by Help Lawyer Direct.
Choose Your Level of Protection
Foundation
Included with Help Lawyer membership
- Accessibility widget for your site
- Hosted accessibility statement with conformance seal
- Full document suite: accessibility, accommodation, privacy, terms, cookie, tracking, and web vendor documents
- AI Use Disclosure with regional content, recorded in your Defense Ledger
- Demand letter response templates across ADA and website tracking claims
- Cookie consent banner
- Demand letter log and dated document history
- Document Coverage tracking
- Help Lawyer member credential
Pro
Verified scanning and custom reporting
- Everything in Foundation
- Monthly automated accessibility scans of your key pages
- Scan reports for your records and stakeholders
- Custom reporting
Pro is currently in development. Join the waitlist to be notified at launch.
Demand Response
When a demand letter arrives
ADA Shield by Help Lawyer does not provide legal services. If you want legal counsel, you can engage any attorney in the Help Lawyer network directly, on terms you agree with them.
- Engage a Help Lawyer network attorney directly
- Share your published documents and version history with the attorney you choose
- Your response template library stays available in your account throughout
Engagements are made directly between you and the attorney. ADA Shield by Help Lawyer is not a party to the engagement.
Up and Running in Under 10 Minutes
Request Access
Submit your details as a Help Lawyer member. Access is granted within 24 hours.
Add Your Practice
Enter your law firm or legal practice details. ADA Shield by Help Lawyer creates your alignment record and generates your hosted accessibility statement.
Deploy the Widget
Copy one code snippet into your website header. The accessibility widget is live instantly.
Generate Your Documents
One click generates your accessibility statement and document suite, each at a permanent adashield.org URL you can link to or embed.
What Happens When a Demand Letter Arrives
1. Log the letter and set the response date. The Response Playbook opens.
2. Issue the litigation hold notice to your staff and web vendor, and the notice of claim to your insurer, the same day.
3. Answer five factual questions to match the letter to a response template, pre-filled with your practice details.
4. Each step is recorded in the Defense Ledger with the date and time, so the good-faith record builds as you respond.
5. Your documented alignment history is ready for your attorney.
“A demand letter starts a clock. Your record shows what you did before it started, and every step after.”
The Response Playbook
A dated record from the day the letter lands
When you log a demand letter, ADA Shield by Help Lawyer opens a guided response for that letter. Each step you complete, from preserving evidence to recording the outcome, is written into your Defense Ledger with the date, the time, and a fingerprint that shows the entry has not changed since.
Preserved before anything changes.
The moment the playbook opens, ADA Shield by Help Lawyer takes a fingerprinted snapshot of every document, widget setting and consent setting it holds for that practice. The record of how things stood on the day the claim arrived exists before anyone touches the site.
Every step on the record.
Litigation hold, insurer notice, response sent, outcome. Each one lands in the Ledger as a plain statement of fact. Notes, strategy and letter classifications stay in the workspace and never reach the record.
One export, ready to hand over.
Export Record produces a PDF of the full Ledger with its integrity verification, ready for counsel or an insurer.
Representing a business that uses ADA Shield by Help Lawyer? Attorneys can operate that business's playbook as counsel. Work-product notes stay out of the Ledger, every export, and administrator view.
The playbook organizes procedure and keeps a record. It is not legal advice, and ADA Shield by Help Lawyer does not review, draft or send anything on anyone's behalf.
ADA Shield by Help Lawyer is a Help Lawyer Member Service
Help Lawyer is a global network of attorneys and legal experts providing members with tools, resources, and services that protect their practice and their clients.
Learn more about Help Lawyer membershipProtect Your Practice. Protect Your Clients.
ADA Shield by Help Lawyer is available exclusively to Help Lawyer members. If you're already a member, sign in to access your ADA Shield by Help Lawyer dashboard. If you'd like to join Help Lawyer and gain access to ADA Shield by Help Lawyer, contact us today.